ElevenLabs Agents Pricing 2026: Voice Agent Cost, Minutes & Plans
A buyer-focused breakdown of ElevenLabs Agents plans, included call minutes, concurrency, pay-as-you-go charges and the real cost factors beyond the headline subscription.
Quick answer: ElevenLabs currently lists Agents plans at Free ($0), Starter ($6/month), Creator ($22/month), Pro ($99/month), Scale ($299/month) and Business ($990/month), plus Enterprise custom pricing. Unlike the creative credit pool, ElevenLabs Agents is primarily billed around call minutes and concurrency.
Try ElevenLabs →
ElevenLabs Agents plans at a glance
| Plan | Monthly price | Included calls | Concurrent calls | Best fit |
|---|---|---|---|---|
| Free | $0 | 15 min | 4 | Prototype and workflow testing. |
| Starter | $6 | 75 min | 6 | Small commercial tests and low-volume agents. |
| Creator | $22 | 275 min | 10 | Solo operators and small teams with regular call volume. |
| Pro | $99 | 1,238 min | 20 | Higher-volume production use. |
| Scale | $299 | 3,738 min | 30 | Growing teams needing more simultaneous calls. |
| Business | $990 | 12,375 min | 40 | Larger business deployments and multi-seat workflows. |
| Enterprise | Custom | Custom | Elevated limits | Custom security, SSO, SLAs and scale. |
The real cost is more than the subscription
The subscription establishes your included minutes and concurrency. The current official pricing page also lists $0.08 per additional hosted call minute, $0.16 per burst minute when exceeding the normal concurrency limit, and $0.003 per text message. LLM and telephony provider charges are separate and depend on the model and provider you choose.
That means a business should estimate four things before upgrading: monthly connected call minutes, peak simultaneous calls, LLM cost per conversation and telephony cost. A low subscription can become expensive if call volume or model usage is underestimated.
Which plan should you choose?
- Free: build and validate the workflow before paying.
- Starter: the first paid tier, with commercial licensing and 75 included minutes.
- Creator: a practical step for regular customer conversations with 275 included minutes and 10 concurrent calls.
- Pro: better when call volume becomes material and you need 20 concurrent calls.
- Scale or Business: for larger support, qualification or service workloads with higher concurrency and team needs.
What ElevenLabs Agents is designed to do
ElevenLabs positions Agents as a real-time conversational AI platform for voice and text interactions. The platform includes a workflow builder, knowledge base, multilingual support and a web widget, while paid tiers expand commercial use, included minutes and concurrency.
For an AI Video Signal reader, the most relevant use cases are customer support, sales qualification, product onboarding, lead handling and multilingual voice interactions around a video or creator business.
Pricing traps to avoid
- Do not compare only monthly plan prices. External LLM and telephony costs can materially change the total.
- Measure connected call duration. Billing is based on call duration, not only the time a user is speaking.
- Model peak concurrency. Burst usage can cost more than standard minutes.
- Test one real workflow first. Build a support or qualification agent on the free tier and measure actual usage before committing.
View ElevenLabs →
Read our ElevenLabs Agents Review 2026 →
Official sources
- ElevenLabs Agents pricing
- ElevenLabs documentation: how Agents costs work
- ElevenLabs pricing update and pay-as-you-go announcement
FAQ
How much does ElevenLabs Agents cost?
Current listed plans range from Free at $0 through Business at $990/month, with Enterprise custom pricing.
How are ElevenLabs Agents billed?
Primarily by call minutes and plan concurrency. Additional hosted call minutes, burst minutes, text messages, LLM usage and telephony can add separate costs.
What does an additional call minute cost?
The current official pricing page lists additional hosted calls at $0.08 per minute and burst pricing at $0.16 per minute.
Which plan is best for a small business?
Starter is the lowest paid commercial tier. Creator becomes more practical when you need more included minutes or higher concurrency. Test real usage before choosing.